DediOutlet Network Services
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Too late/bad support purchased an…
Too late/bad support purchased an dedicated server 2x Intel Octo-Core E5-2640v2 - 96GB - 128GB SSD +1TB HDD. Got instant delivery but got a bad ssd disk with so slow speed. Contacted them via telegram but didn’t seen that message then opened ticket on client area and got reply after serval hours that our technical engineer will look into it. After approximate 12hr i have opened a emergency ticket and got reply that we will change the disk we are searching for disk. Now its been 4hr and didn’t got any updates i have also telled them provide me another dedicated if possible but not getting support. In few words their support was too late and gives credits for late support and reply but why we will purchase a dedicated server cause we have to host something or transfer a site from elsewhere. But here they will not respond to any ticket instantly and their 24/7 support was not 24/7 support they will only gives support after 12hr of your one reply. Asking for refund cause i am also reseller and i have sell to my client but their websites was down and he need urgent server so i have provided from elsewhere. Thanks