Bridges Estate Agent
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Only One Viewing - Platinum Homes
Update - We are 17 weeks in to our 20 week contract and have given notice of termination of contract. The negative points are: After signing the contract they almost imediately said we had to reduce the price (the price was their valuation) without the benefit of any feedback from viewings. They said the price of our property was based on the square footage (and that felt like our Grade 2 listed cottage was being compared to a warehouse) with no other added value considered? They didn't seem to know anything about Grade 2 listed buildings and types of thatched roof - we felt we had to train them. We had to update the photographs using our own camera and tripod. We asked them to do it but they kept making excuses. We asked them to remove the old outside photos but they only removed some of them. They just didn't seem to understand the difference between a garden in winter and in full bloom in spring. We did not receive a copy of the brouchure after numerous times of asking - we still haven't got one. We tried to give them a key - they said "what's this for? Can't you hide it in the garden?" It is certainly not a platinum service, they only do something when you make a fuss (like post a one star Trust Pilot review). Currently 26% of their TrustPilot reviews are 1 star.