HSS ProService
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Order not delivered
Took a day off work, to wait in for my timber delivery, no communication as to what time delivery may be. I called at 16:30 to be told my order will be with me by 17:30, unfortunately it never arrived. Not only have I taken a day off work unnecessarily, the guy who was doing work for me has now lost out on money as the materials never arrived, He could have earned money elsewhere, instead he kept today free to do a job for me, that never happened. Still not recieved the following day (26th), after multiple phonecalls, was told this would be escalated and have had no response, office is now closed. Will look into cancelling order 29th April, still no goods, still no communication. Will start the refund process through my bank! 5th May, Still not had my delivery nor have they tried to contact me. Still holding on to my money.