JU
Just Travel Cover
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Revised review: It pays to complain
This review has been revised following intervention from Just Travel Cover. They did not ask me to revise it, I chose to do it based on their response. I called them from abroad and was assured that my medical expense claim would be valid and paid in full. After weeks and weeks the claims handler (Roger Rich and Company, a name you should watch out for, and not in a good way) and "The Claims Consortium" refused the claim as the policy doesn't cover medical expenses. After writing a poor 1 star review here Just Travel contacted me and advised me that the policy DOES cover medical expenses and that my claim would be paid in full. Always complain if you think you're right.