Phox Water
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Disappointed
Disappointed – filters don’t live up to the promised lifespan I switched from Brita to Phox expecting a more eco-friendly and longer-lasting solution, but I’ve been thoroughly disappointed. The filters are advertised to last up to 45 days or 200 litres, but after just 2–2.5 weeks, limescale starts building up in my kettle and the water filters through very slowly. This clearly shows the filter stops softening the water far earlier than claimed. I reached out to customer support via Instagram and received a generic response. I then sent a more detailed email, but never got a reply. Very poor customer service. In the end, this product turned out to be neither economical nor sustainable, and it does not deliver on its promises. I’m switching back to Brita — at least their filters perform as advertised.