BR
Bristol Water
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Prompt and responsive, excellent customer service and care
Just wanted to pass on our thanks to the team at Bristol Water, who helped us reconnect our water loss at 11pm last night (no fault of Bristol Water). The emergency line was prompt and the handler gave us triage support and suggestions and stayed on the line to confirm actions. We then had a visit (from I think Nick?), within the hour, who found the fault on the water line leading into the property and restored the water. We are very grateful for their prompt and supportive response. Excellent service.