auto car
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NEVER USE THIS COMPANY EVER! PAY MORE!
DO NOT USE THIS COMPANY! Pay more to go with another hire company, the car didn't have any issues and worked fine. However we were charged 25 dollars a day for insurance for which we did not need. I knew about the 3000 dollar bond which I was happy to have on my card, however when the rep (his name was Josh) saw my age on the passport he told me I needed to go for the second option. When I saw needed he basically forced me stating I had no other option or I couldn't get the car. Which funnily enough meant that I had to pay 25 dollars a day for extra insurance (insurance is already included in the rental price btw) this is also non-refundable. I tried to query one of the staff there on return who told me he would refund me and that Josh was a bully who is known for making you choose the extra insurance as they make commission off of it. I waited for the refund and called to check it was going ahead, I was met with a very aggressive man who made it very clear from the get go I was never getting the money back and how I was in the wrong, saying the fee was again due to the age issue. He even sent me rental agreements outlining the age limit, nothing on the website stated you have to pay the 25 dollar a day option if you are under 25. I have replied with emails but looks like I'm never getting the money back. So the place is basically a scam just pay more for a reputable company that won't scam you!