Michaels Stores
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Bad policies when they make a mistake and send the wrong item
I ordered 3 items and one item which was something completely different came. I called michaels and they said they would not send me my items (what I paid for already) unless I return the incorrect item. So ok I go return it to the store and the workers didn’t understand and was just confused as I was there. I get home and call michaels and now they want me to send a picture of the return receipt like they already didn’t waste enough of my time. She also offered a 10 dollar gift card and then took it back for some reason. Worst experience ever I just cancelled the whole order, hopefully they can handle that task.