Gas UK Ltd
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Terrible company to deal with
Terrible company to deal with. Many years in the refrigeration industry and never seen anything like it. Wrong bottle deliver (different description on website) they agreed and said a refund would be issued and they would collect, over 6 weeks ago. No collection and no refund! Not getting anywhere with emails so written letters started. Not one letter responded to! Do NOT use! Also check out the courier they use (XDP) they have the worst reviews within their industry! These two companies go well together. Anything negative on social media, they will delete! In response to their response which is 18 months too late! No attempt was made for collection. You forgot we had CCTV. No collections attempted, they lied. Your cylinder was ordered on the site but the dimensions of the actual cylinder that arrived was different from the one specified on your site. We have told you this numerous times! You need to remove yourself from being in business. NO one order from these! You have been warned, look at the other reviews too. All bad Update after Gas Uk reply: No apology was ever given to us. You don’t apologise on a review website to make yourself look better. You apologise to your customer directly. The way you handled our money was horrendous, of which I’ve never experienced before, if you want to make this right your still need to return money to us. Until then the public need to know what Gas Uk are about. It’s also clear what you are doing when you respond to a review 1.5 years later, along with a bunch of other glowing, 5* reviews on the same day! 73% bad reviews says it all. Aggression? Where and when? Merry Xmas