Singapore Airlines
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Flight Canceled. No phone call. No email. No Human. Nothing!…
A leg of my travel was canceled by Singapore with no explanation. Notified by email, their standard email informed me that a portion of my travel was canceled and that someone will get back to me via phone call. Its been two weeks. No phone call. No email. Nothing! So I tried contacting them all hours of the day and night. No answer! It's like everyone is gone. Multiple calls to 1-833-727-0118 (and a few others) and left on hold for over two hours by their very annoying automated system and horrible repetitive music. No one answered. Tried multiple call-in options. No answer. No human. What the heck is going on? With so many options available to work from home now days, you would think that Singapore Airlines would have some employees work from home to provide customer support to customers. The online systems won't let me access my flight itinerary to see my other available flights. This is so frustrating. This has caused me undo stress. Make me sick to my stomach that they would treat customers this way.