J Murray

J Murray

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by J Murray

US

US Water Systems Inc

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5 out of 5 stars

When I had my system installed

When I had my system installed, soon thereafter, a sensor failed. Initially disappointed, I called tech support. Immediately an English speaking tech was walking me through the trouble shooting of the device and the faulty part was identified. The replacement was quickly sent out and received promptly. I installed the part and the system has been perfect ever since. Outstanding customer service is worth its weight in gold when an issue can be painlessly resolved by someone that can effectively communicate. I get it that parts sometimes fail but customer service should always be great and with US Water Systems it is!