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Goodfellows Estate Agents
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No communication
Very patronising, they will change what they say on every phone call and not communicate with you. They put the emphasis on the customer to continuously ring them to get updates and then when they answer the call go out of their way to make you feel like it’s your fault that you didn’t know the information that they hadn’t bothered to provide to you. Sylvia and Jane at the Heaton branch both told me completely different things and I have never once been updated on my situation without having to ring up and ask what was happening.