Katie Barnes Tool Range & Education
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Absolutely shocking company
Absolutely shocking company. Nothing but issues with my e file, Jane the head of customer service is absolutely useless, they actually sent me a new file and tried to pass it off as mine, opened a bank charge back which bank cancelled in error yet KB actually believed I was at fault, AVOID AVOID AVOID!! And on the back of your feedback, the bank closed the chargeback in error, due to not receiving the evidence I had sent, your company have been nothing but difficult all the way through, you tell lies, and did everything you could to avoid refund even passing a file off as my own! And I’m not the only customer who is disappointed looking at all the nail site reviews!