Wescot Credit Services Ltd
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Wescot chasing a debt to someone who has never lived at my address
I can relate to many of the previous reviews about Wescot, I received five letters in 2023 to my address chasing a debt owed to Aqua Credit Card by a person who had never lived at my address and was completely unknown to me, after contacting Wescot I received an apology and that they would amend their records. Nothing happened for about a year, then I received an automated call from Wescot, that the same person owed money to Barclays Bank. I did not reply to the phone message, but blocked the number. A couple of days later, I received a letter from Wescot, chasing the debt owed to Barclays Bank, I immediately phoned them and complained about what had happened the previous year and again in 2024. They promised to amend their records so that it wouldn't happen again, I requested they email me with proof of their actions - no email received, and they refused to re-send it. I put in a written compaint to Wescot, and they replied saying "they had acted appropriately" I then decided to send all the evidence that I had gathered to the Financial Ombudsman, and I have just received an email rejecting my complaint - surprise, surprise !!! I have given Wescot a 1* review, would have preferred a minus 5* but its not possible