Mystery Kits
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Kits never delivered and customer service shocking
I ordered two kits on the 1/10/22, the kits still haven't arrived. I mailed on the 26 & 30th of Oct and the 8th, 12th & 15th of Nov. On the 30th of Oct, they said the package is currently in transit and they were waiting on a tracking number, on the 12th of nov they replied to say they were waiting on an update from the courier. Their website says that they use EUROPE TRACKED EXPRESS: 7-21 DAYS which is obviously not the case if they can't track the package. Despite asking for a refund I've heard nothing back from them. I wouldn't recommend ordering from Mystery Kits, its clear from a lot of the recent reviews that I'm not the only one. UPDATE: The below reply from mystery kits is absolute rubbish I emailed straight after ordering to change the address and they replied to say it was changed that day so it couldn't have been processed and sent back in that time. Absolute lies just shows the type of company they are. I have reached out to the customer service and got no where