Kate Mace

Kate Mace

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1 out of 5 stars
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Reviews by Kate Mace

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The Murder Trial Live

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1 out of 5 stars

Cancelled show, they will not refund

I am here amongst others who have yet to receive a refund for the cancelled Leeds show. I spent nearly 200 on tickets, high tea and parking. Pushed the boat out, more fool me. I was told it would be up to 28 days when I asked for a refund on the phone and we are now past that. I'm going to try to speak to trading standards and my bank to see if they can help. Do not give these people your money. They do not care. I've asked on social media and they're currently ignoring me but I know they have blocked others. Update 27th Sept: my bank are now helping me claim back £60 of my £193 costs (for food and parking) but struggling with the remaining balance if around £133 as I booked the tickets in may (more than 105 days). Woman said on phone refunds would be issued on Friday but this hasn't happened. I think they're in deep financial trouble and cannot afford to give them. They've cancelled a load of shows in York too this weekend so I'm sure this will spread. They have now blocked me on social media after I left a comment telling those who were due to go to the shows on York not to hold their breath for refunds.