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SCAMMERS
SCAMMERS! - Sarajevo airport branch We rented a car in June for five days, all seemed well and we handed the car back as planned at the airport. The worker checked our car over, confirmed their was no damage, signed our sheets and we left. Nearly four weeks later I received a WhatsApp from the company saying they are going to charge me €700 for two different areas of damage. They send photos of scratches - It may not even be the same car as it just shows a blue panel. They say that the car was washed the next day and they found damage and that there is a small print clause in the contract stating they will charge you if damage is found after the wash (basically invalidating your sign in sheet). The damage they are accusing would clearly have been noticed even without a wash. Even if the damage is to the same car, the car was left in a busy airport car park for 24hrs before it was found, any damages could have been done by someone else. The staff have acknowledged that this is true and they cannot say for certain we caused it but say they have no one else to charge. I have tried disputing it and contacting my bank but I have found today that the money has been taken from my account. We are now having to go through a legal process to get the money back. Absolute scam artists, do not trust them. There is a reason they are cheap, they will just recoup more money from you at a later date. STAY AWAY!!!