Clara

Dec 10, 2020

Horrible

So far, not impressed. I bought the initial kit and it hasn't arrived. It's been 3 times the expected time and Young Living keeps throwing excuses like "it's the current delays in your country", when the tracking clearly states that the parcel was never scanned in my country, even though all my oyher parcels are here on time. It's missing and Young Living is not owning up to it. Customer service is terrible since they're telling me, the customer, to contact the courier myself and then, to contact them back with an update, expecting me to pay for international calls. I'll be pushing for a replacemement or for a refund and I will not tolerate any excuses. Just very bad!