Portsmouth Water
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Working from home.
Having previously emailed a complaint, today I telephoned Portsmouth Water to make further complaint regarding non response to my original complaint. I was on hold for an eternity prior to someone bothering to answer. After giving a whole host of answers for "data protection," one of which was my phone number. The guy couldn't help because he was working from home. Having had my phone number, he then proceded to ask my phone number for someone to call me. What is the point of working from home if, by the very nature of you being at home means you cannot deal with the issue. This I can't go into the office needs to stop & if they don't want to go into the workplace, they can always be unemployed. Meanwhile, I wait for someone who can be bothered to enter the workplace to phone me back. Needless to say nobody phoned. Presumably the eternity on hold & working at home is Call of Duty - modern warfare & not work.