Echt Apparel
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Company is Creepy and Non-compliant
Company is awful. Need a simple exchange. Paid extra for package protection. Nothing fits everything is massive. I asked to exchange one item and then also must hem three misfitting pants at additional costs. They then asked me to send them pictures of my underaged daughter wearing the misfit (clearly men's sized for a girl) unisex sweatshirt to prove it doesn't fit. They asked me to send them pics of their garment being measured with a tape (why?). They won't exchange it for a smaller size without pics of the exact garment they themselves sent me. Why am I QA-ing your garments? I don't need to send pics, I need a smaller size. The clothes are too long for us both, and we are above averaged height women. All three pants need to be hemmed unless you are over six feet. Refuse a simple size exchange. Hard pass. Creepy and uncompliant to Australian Consumer Protection Laws.