Life Assure Medical Alert
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The Customer Service Experience
The Customer Service team - a one-stop-shop for everything after purchase - has worked hard to assist me in setting up and implementing my system understanding what I can do and can't. Aside from learning my habits for the fall detection' part of my system, it works very well. However, certain options when I purchased were not well explained, indicating to me that there may be need to update that checklist. And even more important, the one-page instruction provided is less content and usefulness than buying a simple new coffee maker - something that should be corrected, perhaps contributed to after EVERY system activation. I would have volunteered to write a draft based on my experience if there had been any take-up when I commented.