LI
LifeStance Health
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Terrible TERRIBLE patient help
Terrible TERRIBLE patient help! The portal is Very confusing and useless! Was told that it was $75 for a no show just to find out it is actually $200! I got a call that I have a $400 debt to pay from no shows but had a conversation before with my therapist that she was going to void them because I was still trying to get a hang of everything online was told to tell my therapist when I count make the app I did so and was still charged!!. Not worth your money or time! I’ve been waiting on the phone with the billing apartment for hours! This is pathetic and ridiculous! The therapist also seem like they don’t know what they’re doing, asking me super irrelevant questions about random stuff that didn’t matter!