LI
LifeStance Health
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Dislike their cancelation policy and…
Dislike their cancelation policy and fees!!!!! I called Friday to cancel an appointment taking place for the upcoming week (Tuesday). I was told that unfortunately due to the cancellation policy, I was unable to cancel and that I would be charged a fee of $150 if I did not make it to my appointment. Forced to either make it to the appointment or pay a cancelation fee. Goes to show Lifestance is about money! They force courtesy on patience yet lack of giving courtesy as a company.