Economy Energy
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Toxic company enter at your own risk!
My experience of this company after all it declared it was able to offer, is nothing but criminal. It does not answer its own telephones, its own chat lines unable to give reliable information. Economy Energy customer services unable to give answers to why my account shows failed payments, and actually blames my bank, when I am able to prove my direct debits have left my bank on time month after month. Particularly after I advised Economy Energy Customer Services my bank is unable to find any issues on payments. They were unable to give any reason why they estimate my accounts when I have submitted meter readings at the beginning of each month. It has not responded to my continued request to email response to my numerous written complaints, even though its own complaint process states it will respond with 10 days? Its a joke. It appears its own online account is down again, so my request for final bill will probably not be happening. Lastly where is my money that it owes me. Dont touch this company its toxic!