LI
LifeStance Health
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Incompetent…
I had one appointment that the receptionist said was a consult with no charge. They scheduled a second appointment but I decided not to continue so cancelled the second appt 1 week before the appointment. I also spoke to someone on the phone 24 hours before the appointment to verify the appt was cancelled. They continue to send notices that I have an outstanding balance. If they report this on my credit record, I will file a lawsuit against them. I have now tried to call them to discuss this and at present have been on hold fort 25 minutes. Their recording says to leave my number and they will call back but I have a lot going on and am unavailable to take a call that occurs when they get around to it.