Oliver

Oliver

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Oliver

JU

Justhost

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1 out of 5 stars

Terrible

Terrible, terrible support! If you can sign up for a different hosting service, do it. I signed up for JustHost about 10 years ago to host my business website. They were among the most affordable options. But whenever I need support, I am being reminded how bad of a decision that was. I stopped receiving some critical emails. I found out that the JustHost server suddenly started blocking emails from an important sender that I cannot miss. I just spent 45min with their support chat (an agent named Nandan) and this was quite frankly one of most frustrated support experience I have had. Instead of acknowledging the issue when I showed him a screenshot of the rejected messages I am not getting, he sent me an email from his gmail account (which of course came through to my inbox) and claimed everything is fine. The chat ended with him essentially telling me to go away because everything is was working fine. Absolutely incredibly to treat customers this way after 10 years. I feel locked in... I am not technical and wouldn't even know how to move my stuff to a different company. But if you're reading this and haven't signed up yet, run! Don't make the mistake I make.