Falcon Logistics LLC (Dover, DE 19904)
Read all reviews for Falcon Logistics LLC (Dover, DE 19904) →
Wish I could give zero stars
Wish I could give zero stars. DO NOT do business with this company! My husband and I booked and paid a deposit for our car to be shipped from Washington to California for a military relocation. We booked weeks ago for pick up on 5/5. On 5/5 the driver called and said he would not be able to pick up and would be here in the morning on 5/6. On 5/6 the driver called my husband and said he was in our areas but could not pick up the car because the delivery was canceled by the dispatcher. We spoke directly to the dispatcher and it was actually canceled by falcon auto. They promised us it was all in error and they would call us back and arrange pickup. On 5/7 after booking extra hotel days and receiving no response from falcon we called back and we’re told they couldn’t find a carrier on the weekend and we would have to wait until next week. This was the most unprofessional, unorganized car company we have ever dealt with. NEVER BOOK through this transport company.