BILLY Footwear
View company profile →
Highway robbery and horrible company
I ordered a pair of winter boots for my daughter. She has special orthotics and after many years of searching, Billy shoes are the only ones that work for her. A week after ordering I get an email saying I need to pay more for shipping before they send them. No invoice or proof for the need of extra cost. They told me I had three options pay the additional cost for faster shipping, keep the order as is, it cancel it. I said keep it as is. They immediately cancelled the order and forced me to pay for the order again. And again, the shipping was the same amount. Then they told me to pay the additional fees again in a subsequent email. Again no proof of need for additional shipping. Total scam and taking advantage of disabled children. What a disgrace of a company.