SilkFred
View company profile →
Item not delivered and no email to say…
Item not delivered and no email to say it’s ever been dispatched. Received email yesterday asking me how they had done. This prompted me to look at my log in as had still not received dispatch email after 4 weeks. Login says it’s been delivered! Policy states I need to complete form Within 28 days of dispatch if items not received. I wasn’t notified of any dispatch so could not have done this. It’s impossible trying to make contact with you as email returns undeliverable. Chat is automated and I can only pick certain options. This is starting to look like a scam. Where is my order?