Travelstart South Africa - Travel Agency
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After booking a flight ticket,getting a…
After booking a flight ticket,getting a booking number and paying the full ticket price, i received a notification that my flight booking has been cancelled-to my utter shock and dismay.I had to be in Thailand as a matter of urgency so it stand to reason that i was very upset and agitated at that moment. I immediately phoned Shireen and she calmly put my mind at peace with the assurance that she will do her utmost to get me another flight as close to my canceled flight. Within the span of ten minutes she called me with very positive news:not only did she secured another booking for me but she also saved me a massive three thousand and seven hundred rand on the new ticket. Shireen is truely an focused , committed and dedicated individual. The interaction i had with her convinced me that there are still people out there that put their clients best interest first and foremost. She displays a passion and determination to solve any problem at hand , speedily and professionally. She is truly a major asset to Travelstart. Keep up the outstanding work, Shireen!!! Oswald De Villiers