Coastal Moving Services
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Worst experience ever
Worst experience ever! I gave them an $1100 down payment, and the original estimate was an additional $1200 on top of that. Day of, they more than doubled the price. Communication was very poor, they didn’t answer phone calls, and when they did, it was one snotty person who offered zero customer service. The movers missed the FOUR HOUR window they provided. Showed up 2 hours late, no apology, nothing. The person on the phone said “they’re arriving on the day scheduled” like that should be acceptable for a 103 mile move. They put my furniture on wet grass. They rolled an antique desk end over end multiple times to move it, damaging it in the process. They taped my living room furniture to the point I have adhesive that I can’t remove. They put my beige furniture in a dirty truck and soiled the fabric to the point I can’t clean it. They were careless, shoving boxes around, dropping them, placing them upside down. Then they had the nerve to look for a tip, at 8:00 at night, with damage and dirt, when they should have been done at least 4 hours earlier. Biggest scam I’ve ever encountered. Please save yourself the headache and extortion fees.