Seatsnet
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If I could give zero stars
If I could give zero stars, I would. This company completely ruined what was supposed to be an unforgettable football trip. My group of four flew all the way from Estonia to Rotterdam specifically to watch the high-profile Feyenoord vs. AFC Ajax match on March 22, 2026. We paid €576.34 in total (including an extortionate €129.22 "handling fee") for four tickets. The tickets never arrived. For hours leading up to the game, I was in direct contact with their WhatsApp support while standing physically outside the stadium gates. Their responses were a masterclass in gaslighting and stalling. Despite knowing the game was minutes away, their agents kept repeating automated, hollow phrases like: "Please rest assured, we have a 100% delivery rate," and "Your tickets will be arriving shortly." They kept us waiting past the kickoff whistle, completely locking us out of the stadium and making it impossible for us to even attempt buying alternative tickets locally. We traveled across Europe only to listen to the game start from behind a fence. While they eventually refunded the ticket price after weeks of hassle, their idea of "compensation" for ruining an international trip, flight costs, hotel bookings, and taking time off work was an insulting €50 portal credit—as if I would ever trust this platform with my money again. Seatsnet relies on false promises and leaves you stranded when it matters most. Avoid this platform at all costs if you actually want to attend your event. Total scam-like operation.