Southwest Airlines
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Saving seats
I fly Southwest several times a year from Pittsburgh to Texas to visit family. I choose to use their airline for their two free checked bags policy, pleasant staff members and customer satisfaction...however, my last few flights there have been increasing incidences of passengers who board ahead of other friends or family members saving seats for those passengers boarding later. I do not pay extra to board ahead of anyone, nor am I A-listed, and, I have no problem with their boarding sequence in allowing families, children, disabled, military etc.. to board first but I do have a problem when it is very blatantly obvious to others boarding and to the flight attendants that this is occurring and nothing is done about it. I am very diligent in setting an alarm reminding me to check in. I should not have to sit in an undesirable seat because others have not. Southwest needs to address this as I have heard similar complaints from other passengers. As they say we have many choices. I choose to use Southwest but I don't have to.