Emerald Cruises UK
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Douro River Cruise
Unfortunately, due to heavy rain a lot of time was spent on the ship going backwards and forwards between locks due to dangerous water levels and some of the excursions were cancelled. Conflicting information was given by the reps as they seemed to be struggling with what was going on. Score would be 5* had it not been for this. However, the crew saved the day. They were excellent, very friendly and helpful. Cleanliness on board could not be faulted. Even though 4* rating given, we will have no hesitation in booking another trip with Emerald and look forward to it being very soon.