Hotter Shoes
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I returned a pair of boots described as…
I returned a pair of boots described as wide fit however after wearing them around the house they turned out to be extremely painful as they were too narrow. Hotter refused to refund as they said they had been worn. THEY DEFINITELY HAD NOT. Shame on you Hotter! Why don’t you sell wide shoes that are actually wide. The customer service phone call was very uncomfortable as she was very argumentative. I won’t risk wide fit hotter unless I try them on in the shop. Online is purchase is high risk! Hotter please don’t send me your standard response “Thank you for your review. We are sorry to hear of the issue you have experienced with your Hotter boots. If a customer feels an item received is faulty, we ask the customer to contact us to enable us to resolve the issue immediately.” NO YOU DONT!