Singapore Airlines
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Bad customer service
Bad customer service, the company changes flight times multiple times for our flight from Singapore to Frankfurt. I called the support center for reschedule our flight, I told him two dates we want to flight at with the two flights. After the call I received document and it was not correct. Called him again for making it correct, but he would not do it. He didn’t believed me and would like to check the record of the conversation. After his colleague heard the record I was correct and got the right flight times. I have never tried so bad customer service and that kind of mistrust to customers. I also ordered Gluten Free food for my Girlfriend, which he said was okay and done. When we took the last flight yesterday from SIN to Frankfurt, there was no requested GF food. It was the worst service I have ever tried at a flight company. Do not recommend this company for any people….