Smiles Dental
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Ripped off and taken advantage of a poor patient
originally I had been waiting a very long time to find a NHS dentist that was taking on patients as this is a very rare thing i was waiting a very long time. So when my friend sent me a message to tell me there was now a local dentist taking on NHS patients in my area I was very happy. So I rang the dentist I wad told to sign up to them and get a appointment. In the process of doing so I made it very clear to them that I was on benefits and very little money so I would would have to pay via the NHS. After I told them this they told me that at this current moment the was not providing any service e through NHS and they were only making private appointments that required a up front payment t otherwise they would not see me. I don't no what the law is but it doesn't seem right to me morally at least that they can take money out my account, 2 appointment I was given I could not attend due to covid. I rang to let them know 1 day before my appointment to be told I've been taken off there books . Am fuming taken money and told am no longer a patient pls message where I stand feel robbed