Kitbag
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Avoid at All Costs – Unreliable Service and Broken Promises
Avoid at All Costs – Unreliable Service and Broken Promises I placed an express delivery order with Kitbag on Monday, specifically to receive a football kit in time for an important match on Sunday. Given the urgency, I paid extra for express shipping, expecting timely processing and delivery. By Wednesday, my order status still showed as “processing,” so I contacted customer service. While they apologized and assured me the item would arrive by Friday, this turned out to be completely false. Today is Friday, and the order is still stuck in processing. No shipping confirmation. No updates. No delivery. As a result, I’m now left scrambling last minute without a kit for my match. This level of service is unacceptable, especially from a retailer claiming to be reliable. Empty promises, poor logistics, and zero accountability. Based on my experience, I would strongly advise others to stay away from this site. Do not trust this website.