LifeStance Health
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Unbelieveable CUSTOMER relation service.
When calling this business it is something else, where do they get their representive personnel pool? Office closed recording in the middle of the business day when calling. No one answers phone, get to wait so after 45 mins have to use their call back mode, 3 hours later I get operater that sounds more like reading a script than talking to a customer. I told her fourth and fifth times calling and was very displeased with billing actions to correct problems they have created. She told me I was treating her like my child and rude and she didn't have to take it. I told her I wasn't rude, it is the truth and I am the customer here not her. Next time I have trouble I will speak to the Office Manager. If that person says they are the OM I know the phone is in the pateints'waiting room for anyone to pick up.