AI
Airport Van Rental
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Needs more efficiency
Waited in a dark sketchy part of LA for half an hour for a shuttle van to pick us up after arriving. When we got to the pick up place it was disorganized and it didn't seem like anybody working was on the same page. One customer was taking up all available workers and we waited for a VERY long time to be helped. Shuttle drivers were nice and the person who helped us return vehicle was quick and efficient.