American Freight Furniture, Mattress, Appliance
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Do NOT purchase from here or a Samsung…
Do NOT purchase from here or a Samsung product EVER!!! Bought an Open Box SAMSUNG dryer. Was told it was brand new just had a small dent on the bottom outside from shipping. $1000 and 7 months later the metal drum split open. They told me I must have dried something to heavy? No just clothes like a normal person. I told the Manager Matt i have had other machines that lasted 20 years and he said yeah they dont make them like they used too. Things only last 5-6 years now. Well its been 7 months. Open box have no warranty. The machine sticker says 2016 on serial number Samsung told me its a scrapped unit?! What does that even mean. He told me they bought it from Samsung. Seems like a scam by American Freight and Samsung both pointing the finger at eachother and me the consumer is screwed. Two associates I talked to at the store said oh Im sure they will make it right with you. Well they are not! I had to buy another dryer NOT from American Freight. I wish I could give 0 STARS. Horrible customer service!!!