Alinta Energy
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Alinta were ok. But now not cheap
So I signed up to Alinta July 2024 when my retailer put up the tariffs. Alinta at 8c rebate and supply charge were good. Now they have dropped the rebate to 4c. Which I get. It's a concerted effort by government and suppliers to make home batteries more popular. Whats not acceptable is I sent an email to Alinta with the email address supplied on here from customer service asking how do I gain access to the credit that I have with them. No response. So clearly not willing to interact with a current customer, still have my gas. I'll wait for the final bill. If they don't reply by then. Ombudsman here I come. As they are withholding Albos money. The app is pretty crap compared to origin, and as origin has 4c solar feed in and the supply charge and peak rate is better, why would I stay loyal Alinta? Respond to your customers emails.