BE
BeSmart Utilities
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Boiler Maintenance GO elsewhere
Customer for a while to cover for heating. Then this year boiler 10 years old. Asked for service paid £45 said they would arrange, weeks later no reply or service. In mean time boiler leaked so paid £60 for call out, local firm did good job. Be smart said bill was nearly £575 so had to pay another £325 . Found out part required and replaced could be bought for less than £100, repairer said price excessive for 1 to 2 hour job. Am due £45 for non service which firm has agreed but have now rung 5 times since ,they said would send but no reply. Now asked to cancel ,still no reply. Firm customer service rubbish