Costa Cruises
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Nightmare experience on Costa.
We were charged a daily fee that we were never notified of. The crew was indifferent, nasty and uncaring. The food was miserable at best. Such as ham and cheese omelets with no ham or cheese. The shrimp and prawns still had the intestines intact, should have been removed. In our opinion spaghetti and meatballs tasted like canned, onion soup was like onion gravy, spaghetti with mushroom sauce was more like canned mushroom soup. Nickel and dime us everywhere. Kept walking around and offering specialty restaurants. Photographers stalked passengers. Never given an option for seating in the dining room. Never asked when we needed to disembark so we were forced to carry our own luggage off the ship with my husband in a wheelchair. Stateroom wasn't cleaned until we issued a complaint and no turn down service. A meeting was organized with department heads and we felt like it was an inquisition. Daily "activities" were a joke. All in all, we will never cruise with Costa again, we would rather stay home. It was a miserable experience.