Porter Airlines
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First Flight on Handwritten Ticket Airlines
Was excited to take porter on a recommendation of a friend. It was my first flight and I arrived to a long airport line and a couple of LAX workers at the counter. They said the system is down and they are waiting for IT to fix it. After about 1.5 to 2 hours of waiting and giving no updates or explanation other than that the internet was down (for them nobody else) they finally said they will start giving hand written luggage and boarding passes. So we waited for another 2 hours while they hand wrote hundreds of boarding passes and luggage tags and talked to someone on their personal cell phones to verify that we were on the flight and taking photos with personal cell phones of the boarding passes. These were LAX workers nobody from Porter came down. The we got upstairs and there was another line of people waiting for hand written boarding passes who didn't have to check bags. Then we waited for them to take luggage off the plane for folks who couldn't board because of visa issues. I guess they only found out later because we were handwriting tickets like 1950. I thought they had unlimited snacks and drinks but I must have confused them with jet blue. I was told I could only have one cookie because it was a full flight. You would think not having time to get food at the airport and waiting to get out-of the departures area for 4 hours they would give you an extra cookie because we had to get right in the next line after standing for 4 hours but nope. The attendant said it was because it was a full flight. That's funny because it wasn't a full flight because of all the people they had denied boarding and even my next seat was empty. I'm so grateful that my next seat was empty because the leg room was actually worse than westjet or aircanada. Who could imagine that was possible. I'm a big guy but the seat was right in my knee and that doesn't happen on the other carriers. So almost 2.5 hour delay from departure. 4 hours standing in lines, Seat up to my chin and no extra cookie. The only good thing about this flight was that I could write this review with the free wifi without taking time from my day. Save yourself. Take something else. March 26th 2024 if you want to check the delay.