General & Medical
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Avoid this company at all costs
Avoid this company at all costs. You think you are insured but you are actually wasting your money. Unless you are a solicitor and have read every single clause, terms and conditions you will find when you claim they have a get out clause. My wife was hospitalised last year due to covid, for over three weeks. When she came to claim she was advised that the claim was invalid as she had been admitted as a result of a pandemic. Note that this was probably the quickest response we ever had, to say we were not covered, funny that. Please consider spending a few more pounds on a much more reputable and transparent company. Any recourse is also via the channel island ombudsman, something else that they don't tell you. Not exactly treating customers fairly and definitely does not tick the FCA definition of clear communication. Ridiculous General and Medical - you are there to help us read through the unfair terms and conditions - how long would you allow?! A clear and transparent view of the terms is what you should be providing so consumers can make an informed choice, no one reads terms end to end, and you know this and rely on it to wriggle out of paying claims, happy to charge £900 premium though right?! If my post prevents others being misled then it will be worth it