Jahnear Johnson

Jahnear Johnson

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Reviews by Jahnear Johnson

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Travelocity

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1 out of 5 stars

Our experience with Travelocity was…

Our experience with Travelocity was horrible. After booking our flight and hotel round-trip later we found out that the hotel was not all inclusive. After trying to change to an all-inclusive hotel they wanted to charge us an extra $2000 on top of the $2513.03 that we already paid. After being on hold for several hours and being toyed around . Later we found out that they cancel our hotel and refunded the money for the hotel and the outgoing flight. They did not give us our money back for the incoming flight which total $998.76. I would not recommend using this online site it’s a total rip off we are still in the process of trying to get our money back. We purchased the insurance which was a joke. It was non refundable and they gave us some excuse using the fact that since we purchased the insurance we can get our money back for the outgoing flight but not the return flight. I repeat do not use this site. They didn’t mention the fact that Delta charges a 200 fee for canceled flights so we are at a loss anyways. This site is a rip off.