PO
Porter Airlines
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Kelli was excellent
I was having an issue booking my ticket through the website and called the customer service desk. I was fortunate to get Kelli on the call who promised to help me right away so I could make it to my meeting. I happened to mention that I was using a cancellation credit from a flight I cancelled due to the passing of my sister and that we are coming on to the one year anniversary of her passing. Kelli was so wonderful and compassionate and gave me some extra perks for my trip, as a way to celebrate my sister. Her kindness and sensitivity made me so emotional. Thank you Kelli. You are a credit to Porter Airlines and I am sending you much love.