Heather Robertson

Heather Robertson

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Heather Robertson

TU

TUI Cruises

View company profile →

3 out of 5 stars

Poor decision not to continue with pre departure testing of Covid. Shop too rowed given that Covid is on the rise. Got Covid! …

Tui changed policy just before this cruise and did not require a recent Covid test to be shown. Many on the ship contracted Covid. We both returned with Covid and being so ill has tainted our holiday hugely. Won't be cruising again until Covid is no more. The ship was at full capacity and very busy. Impossible to distance and by the end, many passengers were ill. The plane home was full of Covid coughers. So disappointing. Our itinerary was changed late on and the substitute ports were a poor choice. Nothing to do in Ravenna port instead of Venice! Shops all closed on the day we went there. The Champneys spa had just closed and the new owners didn't really have it up and running until day 3. Swimming pools too cold to be used so whats the point? Too many passengers on the pool deck and no seating for many of us. Too many sunbeds taking up space and no seats!!. 2nd cruise but the last for us with Marella.