JUCY Rentals
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Not very honest, and a lot of issues
A lot of issues with this agency. I'm currently renting a jucy campervan, this is the second van I have because the first one was not drivable (no lights for the night drive, mechanical issues, USB charger not working etc...) So I had a second van After I've been stuck for 2 days in the middle of nowhere... They promised me I will have a refund for these 2 days, I have it on an email from jucy, but they dont want to refund it in the Auckland agency... Also, my second van (where I'm right now) had the tap broken ... I spend 5 days without Access to water because they did nothing. Also, they promised me compensation, but nothing again... Last thing, when I Switch for my second van, they booked me an hôtel in Wellington, Hôtel I had to pay by myself... Really, dont rent a car on a campervan from Jucy rental ! You will experience a lot of issues and their hotline is really Bad. They are cheap, and here's the reason ! Rent a car from an other agency, it can't be worse I'm sure of it ! Also, they Reply to everyone to send an email to feedback, but there's no answer from it. If you have an issue with your van, they won't be honest enough to give you back the Money they owe you... Sad ! (I send maybe ten Times an email to feedback with proof that Jucy promess me to refund me, but no answer...)